Privacy Policy
Effective Date: [Month DD, YYYY]
ThingCore ("ThingCore," "we," "us," or "our") provides tools and services that connect physical objects to AI-powered digital experiences. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, platform, and related services. By using ThingCore, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect account information (name, email, login credentials), contact information from inquiries, billing information processed by third-party payment providers, object and content data you upload to the platform, usage data about how you use the platform, device and technical data, audio/text/interaction data from voice and conversational features, and cookies and similar technologies.
2. How We Use Information
We use information to provide and operate ThingCore, create and manage accounts, deliver object-based AI interactions, process transactions and credits, respond to support requests, monitor and improve performance, detect fraud and security issues, comply with legal obligations, and enforce our terms and policies.
3. How We Share Information
We may share information with service providers that help operate the platform (hosting, analytics, payment processors, AI providers), when required for legal compliance and protection, in connection with business transfers such as mergers or acquisitions, and when you direct us to share information.
4. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
5. Cookies and Analytics
We may use cookies, pixels, local storage, and similar technologies to support authentication, remember preferences, understand user behavior, and improve the platform. You may control certain cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect information. No system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
7. Children's Privacy
ThingCore is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or request a copy of your personal information. You may also update account information through your account settings. To make a privacy-related request, contact us at Support@ThingCore.AI.
9. Third-Party Services
ThingCore may integrate with third-party services whose privacy practices are governed by their own terms and policies.
10. International Use
If you access ThingCore from outside the country where our operations are based, your information may be transferred to and processed in other jurisdictions.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the Effective Date and may provide additional notice.
12. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at Support@ThingCore.AI. ThingCore is based in North Attleboro, Massachusetts.
This Privacy Policy is a general website policy draft and should be reviewed with legal counsel before final publication.